IMPORTANT SAFETY INFORMATION

Package Terminal Air Conditioner / Heat Pump (PTAC) Recall

Downloadable PTAC Forms

CPSC Press Release

In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”), Goodman Company, L.P. (“Goodman”), is implementing a voluntary corrective action program (“CAP”) to address a reported fire hazard for certain Amana-brand Package Terminal Air Conditioners (“PTACs”) manufactured by Goodman from January 1996 through March 2003 and certain Trane and American Standard brand PTACs manufactured by Goodman from January 1996 through August 2002. Goodman and Trane/American Standard are separate, unrelated entities.

Goodman has discovered that severely restricted airflow conditions, as may occur if the PTAC filter is not cleaned or the unit is obstructed by furniture, may eventually cause the safety limit switches installed at the time of manufacture to wear out if the restricted airflow condition is allowed to persist. This could result in a fire hazard if the blower wheel then becomes obstructed or otherwise stops turning. To minimize this risk, PTAC filters should be cleaned or replaced every 30 days. If you have not cleaned them within the previous 30 days, you should clean all PTAC filters immediately. A copy of the cleaning instructions can be found here.

Goodman needs your cooperation and assistance to implement this CAP successfully. Please complete this online questionnaire, which is designed to inform Goodman of the number of PTAC units you possess that are subject to the CAP. Alternatively, you can print out the questionnaire and fax it back to Goodman at 1-866-347-3837. Once Goodman receives your completed questionnaire, you will be notified if you are eligible to participate in the CAP and, if so, provided further instructions.

This CAP only applies to Amana, Trane, and American Standard brand PTAC units that were manufactured during the noted time period that contain 3.5 kilowatt (“kW”) and greater heaters. If you do not have a record of the model and serial numbers of the PTAC units at your facility, it will be necessary to determine this information by looking at each unit.

To determine the model and serial numbers of your PTAC units, just lift off the front cover as indicated in the owner’s manual to access the control panel, where these numbers are clearly indicated. The serial number is a series of 10 numerals, while the model number is a series of 11 or 12 digits that begin with the letters “PT.” Goodman strongly recommends that you use this opportunity to check the PTAC filter and ensure that it is clean and unobstructed by debris. Dirty filters should be cleaned or replaced!

To identify whether any PTAC unit is potentially subject to the CAP, first look at the model number. The last two digits of the model number are letters, such as “AB.” For Amana-brand units, the two digits immediately before those letters identify the heater’s power in kW units. If those two digits are 35, 37 or 50, indicating 3.5, 3.7 and 5.0 kW, the unit might be subject to the CAP and it is then necessary to look at the serial number. 3.5 kW, 3.7 kW and 5.0 kW Amana-brand units with serial numbers beginning with 96, 97, 98, 99, 00, 01, or 02 are subject to the CAP.

For Trane/American Standard-brand units, the third-to-last digit identifies the heater’s power. Trane/American Standard units with model numbers that end in G** or J** indicate that the unit has a 3.5 kW, 3.7 kW or 5.0 kW heater. Such Trane/American Standard-brand units with serial numbers beginning with A96, A97, A98, A99, A00, A01, or A02 are subject to the CAP.

Certain 3.5 kW, 3.7 kW and 5.0 kW Amana-brand units with serial numbers beginning with 0301, 0302, and 0303 might be subject to the CAP and, for purposes of responding to the questionnaire, should be considered as subject to the CAP. As noted on the questionnaire, PTAC owners should specify the model and serial numbers of the potentially affected units.

Goodman very much appreciates your prompt attention and cooperation in this matter. Should you have any questions regarding this notice, please contact Goodman toll-free at 1-800-729-6122.

The Amana brand recalled units have serial numbers that begin with:

And have model numbers that begin as follows:

The Trane and American Standard brand recalled units have serial numbers that begin with:

And have model numbers that begin as follows:

Downloadable PTAC Forms

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